About our company
BREDELL FERREIRA IS A FULLY EMPOWERED PROVIDER OF REVENUE MANAGEMENT AND DEBT RECOVERY SOLUTIONS
OUR FOOTPRINT
When we started out, Bredell Ferreira focused on collecting debt for small local businesses in the Tshwane area. As the business has grown and expanded, so too has its business footprint.
We now service businesses with clients nationally and internationally; geographical borders are no boundary to our model.
We have an extensive client base of over 650 corporate clients, ranging from family-owned businesses to multinational companies that operate across the industry spectrum in South African and international markets.
OUR ORGANISATION IS BUILT ON THE FOUNDING PRINCIPLES OF CORPORATE GOVERNANCE
INTEGRITY
RELIABILITY AND ACCOUNTABILITY
HUMAN RIGHTS AND DIVERSITY
SOUND FINANCIAL MANAGEMENT
ETHICAL CONDUCT
EFFICIENCY AND EFFECTIVENESS
INNOVATION
OPENNESS TO CHANGE
Meet Our team
THE DEBT COLLECTION PROCESSES ARE DRIVEN BY OUR HIGHLY EFFECTIVE TEAM
The cohesion of our team and our corporate culture are the reasons for our high success rates. The directors and management have years of legal and debt recovery experience between them.
Our call centre head office, which serves our clients and their customers directly, is located in Nieuw Muckleneuk, a suburb of the city of Pretoria.
MEMBERSHIP AND ACCREDITATION
WE ARE PROUD TO BE ACCREDITED WITH RESPECTED INDUSTRY BODIES IN THE DEBT COLLECTION INDUSTRY.
NATIONAL COUNCIL FOR DEBT COLLECTORS
The National Council for Debt Collectors (NCDC) was established for the benefit of companies that collect debt. The NCDC works to improve the collectors’ environment from a legal and regulatory point of view. It is an industry watchdog that ensures compliance. We have a personal relationship with them and engage often to give industry feedback.
SWORDFISH
Our established infrastructure is supported by our state-of-the-art debt collection management system, Swordfish. Swordfish is a debt management technology system that is designed for managing accounts and recovering outstanding debt. It operates on an up-to-date software platform and uses internet connectivity for on-site and off-site operations and support.
INFORMATION AND CREDIT BUREAUS
We have licensing and access to the largest information databases in South Africa, which includes both consumer and business information. This is a wealth of information, and our case management system is directly linked to this database, enabling fast and accurate tracing facilities.
This enables us to obtain vast amounts of data and background information on individuals and businesses, and helps to fast-track the way we work.
Our management system is also directly linked to national credit bureaus. This allows us to list defaulting individuals and businesses with credit bureaus much faster.
DATA ANALYTICS
The information we access from these databases helps us to streamline the collection process. The data partnership gives us access to the following:
• Predictions in commercial credit behaviour
• Bank code verification
• Account verifications
• Monthly income predictors
• Employment confidence indexes
• Pay date predictors
This information enables us to prioritise when we mine large debtor books so that we can focus on the most viable collections first, and collect more money for our clients, faster.